Buy neopoints instantly online for Neopets

New Draik Eggs in stock Prices slashed on Morphing Potions

How does instant delivery work?

Add to your cart and complete the checkout process.

Add the items that you want to buy into your shopping cart. You add an item into your cart by clicking on the small round button which has a shopping trolley on it. Once you have viewed your shopping cart and want to buy the items inside, click on 'checkout' at the top of the page. Complete the six steps by providing the information each step asks you for and it as simple as that. 

Check your email and collect your account details.

 As soon as you have completed the checkout process, our system will instantly send you a confirmation email. Inside this confirmation email is where you will find your instantly delivered products. The email will be in an invoice type format. Underneath each item will be the username, password, birthday and pin of a shell account which contains just your product. We will provide a seperate shell account for each product you purchase from us.

Access your account and obtain your goods.

Login to the account we have provided you via email. If you buy neopets items, remember, do not use the trading post. Click on the item in your inventory and choose the action 'gift to neofriend' and gift the item to your chosen account. Now all you have to do is enjoy your goods. If you buy neopoints then you would remove the neopoints from the bank after logging in and send the neopoints to your own account via trades. Only send 500,000 neopoints per trade.

Buy with confidence and trust.

We accepts all Visa/Debit Cards.

You can have assurance when buying with us because we have multiple payment options for you to choose from. Our easiest payment option is our Visa and Debit Card processor however we also have Google Checkout and several other options. Simply email us if you would like to pay using an alternative payment gateway. 

 

Live Chat Support Team.

During most hours of the day you will find us online and here to help you via our live chat support system. When we are online a chat button will be displayed in the bottom right of your page. Simply click on the chat button to correspond with us.

We currently have three members of team who log onto the chat to support you guys daily. Jennifer, Taliya and Verity are the team members you will come across. If you wish to speak to one of these members following a chat, simply email us asking for them :)

 

Questions? We have answers.

Why should I buy from you?

Here at bankofneopia.com we actually care about you as a customer and have built our site to be as customer friendly as possible. We take your account safety extremely seriously and have spent hours on perfecting the way we deliver our products to you in order to keep your account and your goods safe. Not to mention our prices are extremely cheap and you get all of your products instantly. So there we have it, safe, cheap and instant, what more can you ask for?

Do you offer refunds?

Absolutely! If we are at fault on anything then we will happily refund you. We will also be happy to talk about refunds via email even if we are not at fault. Our team is extremely flexible and we will do our best to ensure that our customers are happy.

Do you buy or exchange goods?

Unfortunately we do not buy any goods from customers or exchange goods with customers. This is simply because we already have all the stock we could possibly need and therefore there is no room in our budget to take on any more goods.

Which payment methods do you accept?

We accept all major Visa and Debit cards directly through our website. If you would like to purchase our products using a different method that is not currently in our shopping cart, just drop us an email at sales@bankofneopia.com.

Do you take custom orders?

Yes, we can get you pretty much any item. Simply email us and we will give you a quote.

Are first time customers eligible for instant delivery?

No, unfortunately we will need to verify that your method of payment before clearing you for instant delivery. This is a one time process so every order after your first, will be eligible for instant delivery.

Do you price match?

We try to match our competitior's prices the best we can. If you have seen an item which is cheaper elsewhere, do not hesitate to contact us to see if we can match or even beat that price.