Add to your cart and complete the checkout process.
Add the items that you want to buy into your shopping cart. You add an item into your cart by clicking on the small round button which has a shopping trolley on it. Once you have viewed your shopping cart and want to buy the items inside, click on 'checkout' at the top of the page. Complete the six steps by providing the information each step asks you for and it as simple as that.
Check your email and collect your account details.
As soon as you have completed the checkout process, our system will instantly send you a confirmation email. Inside this confirmation email is where you will find your instantly delivered products. The email will be in an invoice type format. Underneath each item will be the username, password, birthday and pin of a shell account which contains just your product. We will provide a seperate shell account for each product you purchase from us.
Access your account and obtain your goods.
Login to the account we have provided you via email. Remember, do not use trades to transfer items. Click on the item in your inventory and choose the action 'gift to neofriend' and gift the item to your chosen account. Now all you have to do is enjoy your goods. If you have purchased preloaded neopoints then you would remove the neopoints from the bank after logging in and send the neopoints to your own account via trades. Only send 500,000 neopoints per trade.
All Visa/Debit Cards, Google Checkout and PayPal Verified.
You can have assurance when buying with us because we have multiple payment options for you to choose from. Our easiest payment option is our Visa and Debit Card processor however we also have Google Checkout and we are PayPal Verified.
If you would like to pay via PayPal you can buy Reward Points that can be used as currency in our store. To buy reward points Click Here. Email us for more details.
Live Chat Support Team.
During most hours of the day you will find us online and here to help you via our live chat support system. When we are online a chat button will be displayed in the bottom right of your page. Simply click on the chat button to correspond with us.
We currently have three members of team who log onto the chat to support you guys daily. Jennifer, Taliya and Verity are the team members you will come across. If you wish to speak to one of these members following a chat, simply email us asking for them :)
Why should I buy from you?
Here at bankofneopia.com we actually care about you as a customer and have built our site to be as customer friendly as possible. We take your account safety extremely seriously and have spent hours on perfecting the way we deliver our products to you in order to keep your account and your goods safe. Not to mention our prices are extremely cheap and you get all of your products instantly. So there we have it, safe, cheap and instant, what more can you ask for?
How do you earn your neopoints?
We have been restocking and reselling on a daily basis for several years now. We also make a lot of investments in retired items and make a fortune from the inflation of items over the years. As you all know how the site works, you need money to make money. We are here to help you build your fortune so you can then make millions on your own like we do.
Do you offer refunds?
Absolutely! If we are at fault on anything then we will happily refund you. We will also be happy to talk about refunds via email even if we are not at fault. Our team is extremely flexible and we will do our best to ensure that our customers are happy.
Do you buy or exchange goods?
Unfortunately we do not buy any goods from customers or exchange goods with customers. This is simply because we already have all the stock we could possibly need and therefore there is no room in our budget to take on any more goods.
Which payment methods do you accept?
We accept all major Visa and Debit cards, Google Checkout and PayPal. If you would like to purchase via PayPal simply go to HERE and buy reward points from there which can be used in our store. If you are looking to pay via a different method, just drop us an email at sales@bankofneopia.com.
Will buying from you get my account frozen?
With our new instant delivery system, the only methods of transferring you will be having to do is gifting items to yourself or sending neopoints to yourself. As long as you make sure you use the gift method for transferring items and never send over 500,000NP when sending neopoints via trades, you will always keep your account safe. We have tested these methods hundreds of times and never had an issue. We will continue to test and we will change our methods if we ever think these methods have become vulnerable.
How can I be sure this isn't a scam?
The fact that we are PayPal verified should help install confidence that we are not here to scam you but in fact are a reputable seller here to provide you a worthwhile service. We actually encourage people to just try us out on a small scale. We have many items as low as $1 which you can purchase to see that this is not a scam. With the site having instant delivery on all items you will not have any anxious waiting times either when testing us out.
Do you take custom orders?
Yes, we can get you pretty much any item. Simply email us and we will give you a quote.
